Natural supports are those family members, friends and community members who enhance our lives and support us in achieving our goals.  The use of natural supports is becoming more common in association with human services, and DHS actively promotes the identification of natural supports and their involvement with individuals and families involved in a variety of services. A department-wide survey and individual interviews were conducted to assess staff’s awareness of the importance of natural supports and understand their utilization across DHS.

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Addressing the specific needs of youth across multiple life domains as they transition from the children’s behavioral health treatment system to the adult treatment system is critically important. To help quantify these issues and contribute to discussions related to system interventions locally, Allegheny Health Choices, Inc. (AHCI) identified a cohort of youth who turned 17 between January 2007 and December 2009 and used behavioral health services while 17. This report describes their service use characteristics and involvement with other systems during their 17th year compared to their 18th year.

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In 2007, DHS established an Immigrant and International Advisory Council, seeking to ensure that its services were culturally competent and accessible. Since that time, the Council is credited by many with making the region more immigrant-friendly. Beginning with two specific goals – cultural competence training and improving access to translation and interpretation services – the Council has grown and expanded its reach.  This report traces the history of the Council and its accomplishments.

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Family Group Decision Making (FGDM), an intervention designed in New Zealand to improve safety and permanency for maltreated children, was implemented in Allegheny County in 1999.  From 2001 through 2010, 2,908 children received FGDM. An evaluation of its effectiveness was conducted by Chapin Hall.  This report describes the evaluation and its findings.

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Since 2008, when a report on Quality Improvement activities across DHS was published, an enhanced quality improvement process has been in place for the delivery of direct services at DHS. The primary focus on these efforts have been in child welfare; activities range from a Quality Service Review process to Child Fatality and Near-Fatality reviews. An overview of these activities, and their outcomes, is provided in this report.

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When youth in child welfare reach their 18th or 21st birthday, they are no longer eligible for child welfare services.  Unfortunately, they are also too often unprepared emotionally, financially or academically for college, the workforce, and independent living.  In recognition of this issue, and the needs of these youth, DHS created the Independent Living Unit that offers a range of options to provide supportive services and real-world training and employment opportunities.

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Eighty percent of youth in child welfare foster care leave the child welfare system within six months of turning 18.  Unfortunately, many are not ready for the challenges of adulthood.  Youth who age out of the child welfare system are likely to have lower levels of education and employment and higher levels of public assistance, juvenile justice involvement.  This research report describes a quantitative analysis of almost 1,500 youth who aged out of Allegheny County’s foster care system, as well as a qualitative analysis based on interviews with youth. It provides a summary of finding as well as policy and practice recommendations.

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The second year of the agreement that allows the Pittsburgh Public Schools (PPS) and Department of Human Services (DHS) to integrate data brought opportunities to improve school performance of children involved in human services. For example, the Administration for Children and Families Children’s Bureau of the U.S. Department of Health & Human Services awarded DHS a grant to develop new ways to use data to address truancy and improve the educational stability of children in care. DHS was also one of four agencies selected to receive a grant from the MacArthur Foundation to study the relationship between public housing residency and students’ academic performance and outcomes.

This publication details the challenges and achievements of the second year of DHS’s data sharing agreement with local school districts.

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Click here to read Improving Education and Well Being Outcomes: June 2011 Update.