Integrating Pittsburgh Public School (PPS) data with the Department of Human Services (DHS) Data Warehouse allows unprecedented collaboration between human services and school social workers. Our partnerships with local school districts have lead to a better understanding of the impact certain interventions have on children’s education. And they have provided the basis for richer analyses, which, in turn, helps us to identify areas of need and suggest new approaches to addressing them.

This report describes the process that led to the Memorandum of Understanding between DHS and local school districts.

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Click to read a one-page brief about the key aspects of the data-sharing partnership.

RESPOND is an intensive treatment program designed to serve youth whose multiple needs (intellectual disability and significant behavioral challenges) are not able to be met through DHS’s current array of services. RESPOND operates on a collaborative model that integrates effective clinical treatment with principles of psychiatric rehabilitation, applied behavior analysis and community support programs. This report was prepared in order to examine – through evaluation of program data, interviews with caregivers and professional supports, and analysis of service and cost data – whether the program’s goals are being achieved.

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This report describes the more than 100 quality improvement activities and initiatives taking place throughout DHS, using the Council on Accreditation’s (COA) Performance and Quality Improvement standards to frame the discussion of how DHS currently manages quality improvement. It discusses best practice approaches and provides benchmarking information about what organizations similar to DHS are doing, and was used to inform the development of DHS’s Quality Improvement unit.

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Family Support Center staff are required to meet hourly training goals each year, in addition to maintaining certifications for specific positions.  This training is primarily provided by the University of Pittsburgh’s Office of Child Development. Focus groups were held to collect feedback about the training and to identify ways in which training could better support FSC staff. This report describes the evaluation process, the findings and suggestions for future trainings.

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DHS examined a cohort of homeless individuals to describe the demographic composition and service utilization of the county’s homeless population, as well as to quantify the costs associated with their care.

Homeless individuals in Allegheny County frequently consume public resources and contribute to a measurable and sizable public expense; the consumption of mental health services by the homeless has the most impact on the overall costs calculated in this study; and there is a small high-end user population that has expenses beyond what would be typically anticipated. These high-end users access more behavioral health services and are incarcerated more frequently than the general homeless population; the number of individuals in this high-end user group (<100) is manageable for targeted services; and the costs associated with their care are sizable enough to offer opportunities for savings.

 

Click here to read the full report.