Receiving more than 3,000 calls annually, the Allegheny County Department of Human Services (DHS) Director’s Action Line (DAL) is an effective mechanism through which clients and other community members can resolve issues and get information about DHS services. It is also an important feedback tool for DHS, providing information about client experiences and perceptions of the services they receive. An evaluation was conducted of both of these functions, and the findings led to valuable insights and recommendations for improving outreach and follow-up.

Click here to view the full report.

An evaluation of 25 Allegheny County Family Support Centers looked at the operation and impact of individual Centers as well as the network as a whole, in five specific areas: family empowerment; connection to social services, early child development and school readiness; maternal and child health; and child abuse and neglect. This report describes the network, summarizes the network-wide findings, and offers a number of recommendations for strengthening the network and improving its outcomes.

Click here to view the full report.

An analysis of the effect of Family Support Centers on child welfare maltreatment investigations is available here. 

This series of reports presents data about homicides, shots fired, shootings and aggravated assaults with a firearm in the City of Pittsburgh. Demographic information about homicide victims and offenders, the location of homicides and calls for shots fired, and detail about when violence occurred are also provided. Explore the links below to view violence data for a range of time periods.

Related interactive visualizations:
Violence Trends in Allegheny County

 

 

The Jail Collaborative identified four primary recidivism reduction strategies as its focus for this three-year period: 1) ensure high quality, evidence-based programs for people at a higher risk of re-offending; 2) make transition to the community effective for each person leaving the jail; 3) reduce barriers for formerly incarcerated people and 4) develop a comprehensive plan for diversion, treatment and support for people with behavioral health issues.  These strategies were selected on the basis of severity of need, research that demonstrates their efficacy, and cost/benefit to taxpayers.

Information about the Jail Collaborative and its activities, as well as further details about these four strategies, are included in the Strategic Plan.

Click here to view the Strategic Plan.

A new and improved security risk classification system was recently implemented in the Allegheny County Jail. Each inmate is assessed through the use of a validated tool and assigned a score – ranging from minimum to maximum risk – that is used to make housing and programming decisions. The new system is a result of an extensive process that involved external consultants, internal planning, revised procedures and staff training. The results: reductions in paperwork and the backlog of inmates awaiting classification; a bias-free process that has resulted in decreases in the population classified as maximum risk and increases in the populations of medium and minimum risk; and increased programming and housing opportunities for inmates who were previously, and unnecessarily, classified as maximum risk.

Click here to read the full data brief. 

Writer: Molly Morrill

Analysis: Chloe Bohm

Creating an integrated Department of Human Services in 1997 was a herculean task. It involved combining four formerly-separate departments, geographically dispersed and structured in very different ways. Administratively, technologically, fiscally and culturally, each had functioned autonomously for decades.  A strategic set of engagement and communication efforts were key to the community buy-in and support that led to the successful integration of the department.

Click here to read the full report. 

More than 200 families were interviewed about their experience with Conferencing and Teaming meetings.  Although most responded positively to the meeting process, only about two-thirds reported that the meeting resulted in meaningful outcomes for their family. Increasing family involvement in identifying realistic outcomes may improve the experience and relevance of Conferencing and Teaming meetings.

Click here to view the full report.

Click here to view the accompanying infographic. 

Survey design, administration and analysis: Lynn Bottoms, Michael Mitchell, Phyllis Nettles, Katherine Stoehr and Sarah Thurston

Twenty-seven child welfare professionals participated in the first year of the Leadership Fellows program, learning how to use data to 1) identify issues that negatively impact children and families in the child welfare system and 2) make recommendations to address those issues. The fellows focused on teenage girls in out-of-home placement and recommended strategies to reduce home removal and – in situations where placement was necessary – to improve the placement experience.  In addition to addressing system issues, the program served as a professional development experience for the fellows and resulted in improved career opportunities for many.

Click here to view the full report. 

Content and analysis: Brian Bell and the 2014 Child Welfare Leadership Fellows
Writer: Susan Gove

 

When removing a child from home is necessary, a stable foster home is the preferred placement option; unfortunately, adolescents and teenagers are much less likely to find such a home and often end up in group homes or other congregate settings.  The Families for Teens initiative, funded by the Administration for Children and Families of the U.S. Department of Health and Human Services, is designed to increase the number and quality of foster homes for these older youth through a variety of collaborative, training, support and marketing strategies.

Click here to view the full report. 

Content and analysis: Sanjeev Baidyaroy, Emily Kulick and Katherine Stoehr

An involuntary commitment is an application for emergency evaluation and treatment for a person who is considered to be a danger to self or others due to symptoms of a mental illness. In Allegheny County, petitions for involuntary commitment are managed and authorized by the Department of Human Services (DHS), through its Mental Health Information, Referral and Emergency Services (IRES) 24-hour phone line.

This report presents an analysis of all involuntary commitment petitions received by DHS from 2002 through 2013, during which time petitions were filed on 37,750 individuals, most commonly involving teens and young adults. African Americans experienced higher rates at almost every age and men experienced higher rates than women of the same race.

Click here to read the full report.

Click here to view a related data visualization.

Child welfare out-of-home placements are stressful events, compounded by the fact they may result in a youth changing schools. Research shows mid-year school changes to be disruptive both academically and socially. This report examines child welfare imposed mobility, identifying system challenges as well as the positive factors that have led to an overall decrease in these system-imposed school moves.

Click to read the full data brief. 

Content and analysis: Emily Kulick and Samantha Murphy
Writer: Jeffery Fraser

From January 2005 through July 2015:

  1. Aggravated assault rates generally declined in the City of Pittsburgh, but at a slower pace than in comparable cities.
  2. Aggravated assault was most prevalent in areas historically beset by violent crime, including the East End, the North Side and the South Side Hilltop neighborhoods.
  3. Victims of aggravated assault were disproportionately young, African American and male.
  4. Aggravated assault clearance rates were higher than those of comparable cities, but varied depending on the method of assault, location and victim demographics.

Click here to view the full report.

Click here to view an interactive visualization of crime in the city of Pittsburgh.

 

From January 2005 through July 2015:

  1. Pittsburgh’s theft rate declined and remained among the lowest in the Pittsburgh Today comparison group.
  2. Theft was most prevalent in Pittsburgh’s East End and South Side Hilltop neighborhoods.
  3. The clearance rate of theft varied depending on the category of theft or item taken.

Click here to view the full report.

Click here to view an interactive visualization of crime in the city of Pittsburgh.

From January 2005 through July 2015:

  1. Robbery rates declined, remaining among the lowest in the Pittsburgh Today comparison group.
  2. Robbery was most prevalent in neighborhoods historically beset by violent crime, including Homewood, Garfield and the North Side.
  3. Victims of robbery were disproportionately young and male, with high rates of victimization among African Americans.
  4. Robbery clearance rates were higher than those of comparable cities, but varied depending on the location of the crime and the demographics of the victim.

Click here to view the full report. 

Click here to view an interactive visualization of crime in the city of Pittsburgh.