All results for "client perspective"
Conferencing and Teaming – Participants’ Perspectives and Satisfaction
More than 200 families were interviewed about their experience with Conferencing and Teaming meetings. Although most responded positively to the meeting process, only about two-thirds reported that the meeting resulted […]
Homeless in Allegheny County: The Client Experience
DHS conducted a review of Allegheny County’s services for homeless individuals and families, as part of a strategic plan to improve the quality, accessibility and comprehensiveness of the system; this […]
I’ll Never Get Used to It: Young People Living on the Street
Designed to inform local leaders, this report places the issue of homeless youth within a national context and provides information about local need, services and strategies to prevent and address […]
Showing the Way Out: Youth Support Partners Use their Personal Experiences to Support Other Youth
In 2008, the Allegheny County Department of Human Services hired four Youth Support Partners (YSP), young adults with lived experiences in human services, to serve as positive role models and […]